Terms of service

Effective Date: August 23, 2026
Website: elitepickmart.com
Email: elitepickmart@gmail.com
Phone: 6297906151
Business Address: Kolsur, Kolsu, Deganga, West Bengal – 743438
Business Category: Electronics & Gadgets
GST No.: 19BIBPH5640B1ZO

Welcome to elitepickmart.com. These Terms of Service govern your access to and use of our website, products, services, and related features. By visiting our website, browsing products, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website. If you do not agree with any part of these terms, please do not use elitepickmart.com.

1. About ElitePickMart

elitepickmart.com is an online shopping platform specializing in Electronics & Gadgets and related consumer products. We aim to provide customers with convenient access to useful, innovative, and affordable products through an easy-to-use online shopping experience.

These Terms apply to all visitors, customers, users, and anyone who accesses or uses our website.

2. Acceptance of Terms

By accessing elitepickmart.com, you confirm that you have read, understood, and agreed to these Terms of Service, along with any other policies displayed on our website.

We may update or modify these Terms from time to time. Changes may be made to reflect changes in our business practices, legal requirements, products, services, or website functionality. Updated terms will become effective when posted on this page.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

3. Eligibility

You must be legally capable of entering into a binding agreement to purchase products from our website.

If you are under the applicable legal age, you should use this website only with the involvement and supervision of a parent or legal guardian.

By placing an order, you represent that the information provided by you is accurate, complete, and legally permissible.

4. Website Use

You agree to use elitepickmart.com only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, server, database, or systems.

  • Introduce viruses, malware, harmful code, or other disruptive technology.

  • Copy, reproduce, modify, distribute, or exploit website content without authorization.

  • Use automated systems to collect website information without our permission.

  • Interfere with the security, functionality, or operation of the website.

  • Submit false, misleading, or fraudulent information.

  • Impersonate another person or organization.

  • Use our website in a way that may damage our reputation or business.

We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms.

5. Product Information

We make reasonable efforts to provide accurate information about our products, including product names, descriptions, specifications, images, prices, availability, colors, sizes, features, and other details.

However, minor differences may occur between the actual product and website presentation due to:

  • Screen and display settings.

  • Lighting conditions during product photography.

  • Manufacturer or supplier changes.

  • Packaging or design updates.

  • Product availability.

  • Human or technical errors.

Product images are provided for representation purposes unless otherwise stated.

We reserve the right to correct errors, update product information, and modify product specifications when necessary.

6. Product Availability

All products displayed on elitepickmart.com are subject to availability.

A product being displayed on the website does not guarantee that it will remain available when you place an order.

If an ordered product becomes unavailable, we may cancel the affected order or contact you regarding an alternative solution. If payment has already been collected for a cancelled order, any applicable refund will be processed according to our refund procedures.

7. Prices and Taxes

Product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are accurate. However, pricing errors may occasionally occur due to technical issues, incorrect information, or other circumstances.

If an order contains an obvious pricing error, we reserve the right to cancel the order and provide an appropriate refund where payment has already been received.

Applicable taxes, including GST where required, may be included in or added to the displayed price depending on the product and applicable law.

8. Orders

When you place an order on elitepickmart.com, you are making a request to purchase the selected products.

After submitting an order, you may receive an order confirmation through the contact information provided by you. An order confirmation does not necessarily guarantee final acceptance of the order.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Incorrect or incomplete customer information.

  • Suspected fraudulent activity.

  • Delivery limitations.

  • Duplicate or unusually large orders.

  • Payment-related issues.

  • Technical errors.

  • Violation of these Terms.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund process.

9. Customer Information

You are responsible for providing accurate information while placing an order.

This may include your:

  • Full name.

  • Mobile number.

  • Email address.

  • Billing address.

  • Shipping address.

  • Payment information, where applicable.

Customers should carefully check their details before completing an order.

We are not responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete information supplied by the customer.

10. Payment

We may offer different payment methods depending on availability, location, product, and order value.

Payment options may include online payment methods and Cash on Delivery (COD) where available.

For online payments, customers must provide valid payment information through the payment methods offered on our website or payment partners.

For COD orders, customers agree to receive the product and pay the applicable amount upon delivery.

We reserve the right to limit or discontinue a payment method at any time.

11. Cash on Delivery Orders

COD may not be available for every product, location, customer, or order.

We may contact customers to verify COD orders before dispatch. If a customer fails to confirm an order when verification is required, the order may be cancelled.

Customers should provide an active phone number and remain available to receive COD deliveries.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD availability.

12. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe communicated on the website or through order-related communications.

Delivery timelines are estimates and may vary due to factors beyond our reasonable control, including:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Transportation disruptions.

  • Incorrect address information.

  • Regional restrictions.

  • High order volumes.

  • Natural disasters or other unforeseen events.

Once an order has been handed over to the applicable delivery partner, delivery is subject to the courier's operational processes.

Customers should ensure that someone is available to receive the package where required.

13. Inspection at Delivery

Customers are encouraged to inspect the package for visible signs of damage or tampering at the time of delivery.

If the package appears significantly damaged or tampered with, customers should report the issue to the delivery personnel where possible and contact our support team promptly.

Any product-related complaint should include appropriate information such as the order number, photographs, videos, and a description of the issue when requested.

14. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our applicable Return and Refund Policy published on elitepickmart.com.

Eligibility may depend on the product category, condition of the product, reason for return, return period, and other applicable conditions.

Products may be required to remain unused, undamaged, and in their original packaging with accessories, manuals, tags, and other included materials.

Certain products may be non-returnable due to hygiene, safety, warranty, customization, or other applicable restrictions.

We reserve the right to reject a return or replacement request that does not meet the applicable policy requirements.

15. Product Warranty

Where a product carries a manufacturer's warranty or seller warranty, warranty terms may vary by product.

Warranty coverage is subject to the applicable manufacturer's or seller's terms.

Unless specifically stated otherwise, warranty coverage may not include damage caused by misuse, accidents, liquid exposure, unauthorized modification, improper installation, normal wear and tear, or other exclusions specified by the warranty provider.

Customers should retain invoices and relevant order information for warranty claims where required.

16. Promotions and Discounts

From time to time, elitepickmart.com may offer promotional discounts, coupons, limited-time deals, special offers, or other campaigns.

Promotions may have separate eligibility requirements, validity periods, product restrictions, minimum order values, or usage limitations.

Unless expressly stated otherwise, promotional offers cannot be combined with other offers.

We reserve the right to modify, suspend, or cancel a promotion where necessary.

17. Intellectual Property

All content available on elitepickmart.com, including text, logos, graphics, product images, designs, icons, layouts, videos, and other materials, may be protected by applicable intellectual property laws.

You may use website content only for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without prior written permission.

The ElitePickMart name, branding, logos, and related materials may not be used in a manner that suggests unauthorized affiliation or endorsement.

18. Third-Party Services and Links

Our website may use third-party services such as payment gateways, logistics providers, technology providers, analytics services, or other external platforms.

We may also provide links to third-party websites for convenience.

Third-party websites and services operate under their own terms and policies. We are not responsible for the content, availability, security, privacy practices, or policies of third-party websites that we do not control.

19. User Reviews and Content

Where customer reviews, comments, feedback, photographs, or other user-generated content are permitted, you agree not to submit content that is unlawful, misleading, abusive, defamatory, obscene, fraudulent, threatening, or infringing upon another person's rights.

By submitting permitted content, you grant us a non-exclusive right to use, display, reproduce, or publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable laws.

20. Privacy

Your use of elitepickmart.com is also subject to our Privacy Policy.

We may collect and process information necessary to provide our services, process orders, communicate with customers, improve our website, prevent fraud, and meet applicable legal requirements.

Please review our Privacy Policy for further information about how customer information is handled.

21. Limitation of Liability

To the extent permitted by applicable law, elitepickmart.com and its operators shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the website or products.

We are not responsible for losses resulting from events beyond our reasonable control, including internet outages, technical failures, courier delays, natural disasters, government restrictions, or other force majeure events.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

22. Indemnification

You agree to indemnify and hold harmless elitepickmart.com, its owners, employees, representatives, service providers, and affiliates, to the extent permitted by law, from claims, losses, damages, liabilities, costs, or expenses arising from your unlawful use of the website, violation of these Terms, misuse of products, or infringement of third-party rights.

23. Account Suspension or Termination

We may suspend, restrict, or terminate your access to elitepickmart.com if we reasonably believe that you have:

  • Violated these Terms.

  • Engaged in fraudulent activity.

  • Provided false information.

  • Abused promotional offers.

  • Misused COD services.

  • Attempted unauthorized access.

  • Engaged in conduct harmful to our business or customers.

Termination does not remove any rights or obligations that arose before termination.

24. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, storms, fires, epidemics, government restrictions, strikes, transportation disruptions, communication failures, technical outages, cyber incidents, or other unforeseen events.

25. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to the website, orders, products, or these Terms shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant business location in West Bengal, India.

Customers and elitepickmart.com are encouraged to attempt to resolve disputes amicably before pursuing formal legal remedies.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions shall continue to remain in full force and effect.

27. Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision in the future.

Any waiver must be expressly communicated and shall apply only to the specific circumstance for which it is given.

28. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other applicable website policies, constitute the general terms governing your use of elitepickmart.com and your purchases through the website.

Additional terms may apply to specific products, promotions, payment methods, or services.

29. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our operations, products, services, technology, or legal requirements.

The latest version will be published on this page with the applicable effective date.

You should review this page periodically to remain informed about our current Terms.

30. Contact Us

If you have questions regarding these Terms of Service, an order, product, payment, delivery, return, or any other matter related to elitepickmart.com, please contact us using the information below:

ElitePickMart
Website: elitepickmart.com
Email: elitepickmart@gmail.com
Phone: 6297906151
Address: Kolsur, Kolsu, Deganga, West Bengal – 743438
Business Category: Electronics & Gadgets
GST No.: 19BIBPH5640B1ZO

We value our customers and aim to provide a transparent, reliable, and convenient online shopping experience. By using elitepickmart.com, you acknowledge that you have read and agreed to these Terms of Service.

Last Updated: August 23, 2026