Terms & Conditions

Effective Date: August 23, 2026

Welcome to elitepickmart.com. These Terms & Conditions govern your access to and use of our website, products, services, and related features. By visiting our website, browsing products, placing an order, or using any service provided by us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Elite Pick Mart

elitepickmart.com is an online retail store specializing in Electronics and Gadgets. We aim to provide customers with useful, innovative, and value-oriented electronic products and accessories.

Business Details:

  • Website: elitepickmart.com

  • Email: elitepickmart@gmail.com

  • Phone: 6297906151

  • Business Address: Kolsur, Kolsu, Deganga, West Bengal

  • PIN Code: 743438

  • Business Category: Electronics and Gadgets

  • GST No.: 19BIBPH5640B1ZO

Throughout these Terms, the words “we,” “us,” “our,” and “Elite Pick Mart” refer to elitepickmart.com and its business operations. “You,” “your,” and “customer” refer to any person accessing or using our website or purchasing our products.

2. Acceptance of Terms

By accessing elitepickmart.com, you confirm that you have read, understood, and accepted these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these Terms, you should not use our website or place an order through it.

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Changes become effective when published on our website. Customers are encouraged to review this page periodically.

3. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement under applicable Indian law to purchase products from our website.

By using elitepickmart.com, you represent that the information you provide is accurate and complete and that you have the authority to use the payment method provided for an order.

Parents or legal guardians should supervise minors using the website. We are not responsible for unauthorized purchases made by minors using another person's payment information or account.

4. Product Information

We make reasonable efforts to display product information accurately, including product names, descriptions, specifications, images, prices, colors, sizes, and other relevant details.

However, minor variations may occur due to:

  • Screen or device settings

  • Photography and lighting conditions

  • Manufacturer updates

  • Packaging changes

  • Product batches

  • Availability of specific colors or designs

Product images are intended to provide a general representation of the product. The actual product may have minor differences in appearance while remaining substantially the same product.

5. Product Availability

All products displayed on our website are subject to availability. Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

We reserve the right to discontinue products, limit quantities, or change product specifications without prior notice.

If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative product, revised delivery option, or refund, as applicable.

6. Pricing and Taxes

Prices displayed on elitepickmart.com are subject to change without prior notice.

We make reasonable efforts to ensure that product prices are accurate. However, errors may occasionally occur because of technical issues, system errors, pricing updates, or other circumstances.

If an incorrect price is displayed and an order has been placed at that price, we reserve the right to cancel the order and inform the customer. Where payment has already been collected, the applicable amount will be refunded according to our refund procedures.

Applicable taxes and charges will be displayed during checkout where required.

7. Orders and Order Acceptance

When you place an order on elitepickmart.com, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review, accept, reject, or cancel an order for legitimate reasons, including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspicious or fraudulent activity

  • Incorrect customer information

  • Delivery restrictions

  • Payment issues

  • Duplicate orders

  • Technical errors

  • Other circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable paid amount will be processed for refund according to our refund policy.

8. Customer Information

Customers are responsible for providing accurate information when placing an order.

This may include:

  • Full name

  • Mobile number

  • Email address

  • Complete delivery address

  • PIN code

  • Billing information

  • Payment information, where applicable

Elite Pick Mart is not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated information provided by the customer.

9. Payment

We may provide multiple payment options depending on availability, including online payment and/or Cash on Delivery.

Customers must provide valid payment information and authorize the selected payment method.

For prepaid orders, the order may be processed after successful confirmation of payment. For Cash on Delivery orders, payment must be made according to the instructions provided at the time of delivery.

We reserve the right to restrict certain payment methods for particular orders or customers where reasonably necessary for security or operational reasons.

10. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on the website or communicated to the customer.

Delivery times are estimates and may vary because of:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Public holidays

  • Incorrect addresses

  • Customer unavailability

  • Remote delivery locations

  • Operational issues

  • Events beyond our reasonable control

Once an order has been handed over to the courier or logistics provider, delivery may be subject to the courier's terms and operating procedures.

Customers should ensure that someone is available to receive the package where required.

11. Inspection at Delivery

Customers are encouraged to inspect the outer packaging when receiving an order.

If the package appears severely damaged, opened, tampered with, or otherwise unusual, customers should document the condition and contact us as soon as possible.

For damaged, defective, missing, or incorrect products, customers may be required to provide photographs, videos, packaging details, order information, or other evidence to help us investigate the issue.

12. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our applicable Return & Refund Policy.

Eligibility may depend on the product category, condition of the product, reason for return, return request period, and other applicable conditions.

Products may be required to remain unused and in original condition, with original packaging, accessories, manuals, tags, and other included materials where applicable.

Certain products may not be eligible for return or exchange due to hygiene, safety, consumable, software, warranty, or other restrictions.

Customers should review our Return & Refund Policy before placing an order.

13. Electronics and Product Warranty

Where a product includes a manufacturer's warranty, warranty claims may be subject to the manufacturer's applicable warranty terms.

A warranty does not necessarily cover damage caused by misuse, negligence, unauthorized modification, physical damage, liquid damage, improper installation, electrical issues, normal wear and tear, or use contrary to the manufacturer's instructions.

Customers should retain invoices, order details, warranty cards, and other relevant documents where applicable.

14. Prohibited Uses

You agree not to use elitepickmart.com for unlawful or unauthorized purposes.

You must not:

  • Violate any applicable law or regulation

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with website functionality

  • Upload malicious software or harmful code

  • Use automated systems to abuse or disrupt the website

  • Attempt to obtain products through fraudulent means

  • Use stolen or unauthorized payment information

  • Provide false information

  • Engage in activities intended to damage our business or website

  • Copy or misuse website content without permission

We reserve the right to restrict or terminate access where we reasonably believe that these Terms have been violated.

15. Intellectual Property

All content appearing on elitepickmart.com, including text, graphics, logos, photographs, product descriptions, website design, icons, images, and other materials, may be owned by or licensed to Elite Pick Mart or its respective content providers.

Such content is protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes only. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

16. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, technology providers, analytics services, or other external service providers.

These third parties may operate under their own terms, policies, and conditions.

We are not responsible for the independent policies, practices, availability, or performance of third-party services, although we will make reasonable efforts to work with relevant providers when an issue affects your order.

17. Website Accuracy and Availability

We strive to keep elitepickmart.com accurate, secure, and available. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely free from technical issues.

Website content may occasionally contain errors, omissions, outdated information, or temporary inaccuracies.

We reserve the right to modify, suspend, or discontinue any portion of the website without prior notice where reasonably necessary.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Elite Pick Mart shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability cannot reasonably be attributed to our actions.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier disruptions, natural disasters, government restrictions, technical failures, telecommunications problems, or other force majeure events.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

19. Indemnification

You agree to indemnify and hold harmless Elite Pick Mart, its representatives, service providers, and affiliates, to the extent applicable, from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the website, fraudulent activity, or violation of another person's rights.

20. Privacy

Your use of elitepickmart.com is also subject to our Privacy Policy.

We may collect and process information necessary to provide services, process orders, communicate with customers, provide delivery services, prevent fraud, improve our website, and meet applicable legal obligations.

Please review our Privacy Policy for information about how customer information is handled.

21. Communications

By placing an order or contacting us, you agree that we may communicate with you regarding your order, delivery, payment, returns, refunds, customer support, and other service-related matters through available contact methods.

Where legally permitted and subject to applicable preferences, we may also communicate information about promotions, offers, or products.

You may contact us if you wish to raise a concern regarding promotional communications.

22. Cancellation of Orders

Customers may request cancellation of an order before it has been processed or dispatched, subject to our cancellation procedures.

Once an order has been dispatched or otherwise processed, cancellation may no longer be possible.

Where cancellation is accepted for a prepaid order, the applicable refund will be processed according to our refund procedures and payment provider requirements.

23. Fraud Prevention

We take reasonable steps to protect customers and our business against fraudulent transactions.

We may cancel or hold an order if we identify circumstances that reasonably indicate potential fraud, unauthorized payment, suspicious ordering patterns, false customer information, or other security concerns.

We may request additional information where reasonably necessary to verify an order.

24. Force Majeure

We will not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, floods, storms, fire, epidemics, pandemics, war, civil unrest, government restrictions, strikes, transportation disruptions, internet failures, power outages, courier disruptions, or other unforeseen events.

We will make reasonable efforts to resume normal operations when circumstances permit.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products, services, or these Terms shall be handled in accordance with applicable Indian laws and the jurisdiction of the appropriate courts or authorities.

26. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable where legally permissible.

The remaining provisions shall continue to remain effective.

27. Entire Agreement

These Terms & Conditions, together with our other applicable website policies, constitute the general agreement between you and Elite Pick Mart regarding your use of the website and purchase of products.

Any additional terms specifically communicated for particular products, promotions, services, or transactions may also apply.

28. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, products, services, technology, legal requirements, or operating procedures.

The latest version will be published on this page with an updated effective date.

Your continued use of elitepickmart.com after changes are published constitutes acceptance of the revised Terms, to the extent permitted by law.

29. Contact Us

If you have questions, complaints, concerns, or requests regarding these Terms & Conditions, our products, or your order, please contact us:

Elite Pick Mart
Website: elitepickmart.com
Email: elitepickmart@gmail.com
Phone: 6297906151
Address: Kolsur, Kolsu, Deganga, West Bengal
PIN Code: 743438
GST No.: 19BIBPH5640B1ZO

We value our customers and will make reasonable efforts to address legitimate concerns and provide appropriate assistance.

30. Customer Agreement

By accessing elitepickmart.com, creating an account where available, adding products to your cart, placing an order, or otherwise using our services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.

If you do not agree with these Terms, please discontinue use of the website.

Thank you for choosing Elite Pick Mart for your Electronics and Gadgets needs.