Privacy policy

Effective Date: August 23, 2026

At elitepickmart.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website, purchase products, communicate with us, or otherwise interact with our services.

Website: elitepickmart.com
Email: elitepickmart@gmail.com
Business Location: Kolsur, Kolsu, Deganga, West Bengal – 743438, India
Phone: 6297906151
Business Category: Electronics and Gadgets
GST No.: 19BIBPH5640B1ZO

By accessing or using elitepickmart.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When you place an order, create an account, contact us, or request assistance, we may collect information such as:

  • Full name

  • Billing and shipping address

  • Mobile or telephone number

  • Email address

  • Order and transaction details

  • Information provided during customer support communication

  • Account login information, where applicable

We collect only information that is reasonably necessary to provide our services and process your requests.

Payment Information

When you make a payment, relevant payment information may be processed by our third-party payment service providers. We generally do not store complete credit or debit card numbers or banking credentials on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

For Cash on Delivery orders, we may collect the information necessary to verify and deliver your order.

Technical Information

When you visit elitepickmart.com, certain technical information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website

  • Pages visited

  • Time spent on pages

  • Website interaction information

  • Approximate geographic information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve website performance.

2. How We Use Your Information

We may use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Confirming purchases

  • Arranging shipping and delivery

  • Providing customer support

  • Responding to questions and inquiries

  • Processing refunds, returns, and cancellations

  • Verifying customer information when necessary

  • Communicating about orders and services

  • Improving our website and shopping experience

  • Personalizing website content and product recommendations

  • Detecting and preventing fraudulent or unauthorized activity

  • Maintaining website security

  • Conducting internal business analysis

  • Complying with applicable legal and regulatory requirements

  • Sending promotional communications where permitted and appropriate

We do not use your personal information for purposes unrelated to our legitimate business activities without an appropriate legal basis or, where required, your consent.

3. Cookies and Similar Technologies

elitepickmart.com may use cookies, pixels, tags, and similar technologies to provide a better browsing experience.

Cookies are small data files stored on your device when you visit a website. They may help us remember preferences, maintain shopping cart information, understand website traffic, and improve functionality.

We may use different categories of cookies, including:

Essential Cookies: These are required for important website functions such as shopping cart operations, checkout, and security.

Performance Cookies: These help us understand how visitors interact with our website and identify areas for improvement.

Functional Cookies: These may remember preferences and improve your browsing experience.

Marketing Cookies: Where applicable, these technologies may help deliver relevant advertising or measure advertising performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

4. Order and Delivery Information

When you place an order with us, we need certain information to complete the transaction and deliver your products.

Your name, phone number, shipping address, and order information may be shared with relevant logistics, courier, fulfillment, or delivery partners when necessary to complete delivery.

These service providers are expected to use customer information only for legitimate purposes associated with providing their services.

5. Sharing of Information

We do not sell or rent your personal information to third parties for their independent commercial use.

However, we may share necessary information with trusted service providers and business partners when required to operate our website and fulfill your requests.

These parties may include:

  • Payment processing providers

  • Courier and logistics companies

  • Shipping and fulfillment partners

  • Website hosting providers

  • Technology and IT service providers

  • Customer support providers

  • Analytics and marketing service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies when legally required

We aim to share only the information reasonably necessary for the relevant purpose.

6. Third-Party Services and Websites

Our website may use third-party services, applications, plugins, payment gateways, advertising platforms, analytics tools, or links to external websites.

When you interact with a third-party service, that third party may collect and process information according to its own privacy policy.

We do not control the privacy practices, content, security, or policies of independent third-party websites. We encourage you to review the privacy policies of any third-party service before providing personal information.

7. Advertising and Marketing

We may use advertising and marketing technologies to promote our products and services. These technologies may use cookies, pixels, or similar tools to understand interactions with advertisements and measure campaign performance.

Where applicable, advertising platforms may receive limited information necessary to display or measure advertisements.

You may have options to manage certain advertising preferences through your browser, device settings, or the relevant advertising platform.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

You should also take reasonable precautions to protect your account credentials, devices, and personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and legitimate business requirements.

The length of time information is retained may depend on the type of information and the reason it was collected.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

10. Children's Privacy

elitepickmart.com is not intended to knowingly collect personal information from children without appropriate authorization.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent, please contact us using the information provided below.

If we become aware that we have unintentionally collected personal information from a child where collection was not appropriate, we may take reasonable steps to delete the information.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Ask about how your information is being used

  • Withdraw consent where processing is based on consent

  • Object to certain types of processing

  • Request information about relevant third-party sharing

  • Opt out of certain promotional communications

Some requests may be subject to legal, contractual, security, or operational limitations.

To protect customers from unauthorized requests, we may need to verify your identity before processing certain privacy-related requests.

12. Promotional Communications

If permitted by applicable law, we may contact you regarding offers, new products, discounts, promotions, or other marketing communications.

You may choose to stop receiving promotional communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of promotional messages, we may still send essential service communications, such as order confirmations, shipping updates, payment notifications, or important account-related information.

13. Information from Communications

If you contact us by email, phone, contact form, messaging service, or another communication channel, we may retain the information you provide.

This may include your name, contact information, order details, questions, complaints, and other information necessary to respond to your request.

We may use communication records for customer support, quality improvement, dispute resolution, fraud prevention, and legitimate business purposes.

14. Fraud Prevention and Legal Compliance

We may process and disclose information when reasonably necessary to detect, investigate, prevent, or address:

  • Fraudulent transactions

  • Unauthorized account activity

  • Security incidents

  • Abuse of our website

  • Violations of our terms and policies

  • Threats to customers or our business

  • Illegal activities

We may also disclose information when required by law, court order, government authority, regulatory requirement, or other valid legal process.

15. Business Transfers

If elitepickmart.com or its business assets are involved in a merger, acquisition, restructuring, sale, financing, or other business transaction, customer information may be transferred as part of the relevant business assets, subject to applicable laws.

Any successor organization may be required to respect applicable privacy obligations regarding information it receives.

16. Accuracy of Information

We encourage customers to provide accurate and updated information when placing orders or communicating with us.

If you discover that information associated with your account or order is incorrect, you may contact us so that we can review and, where appropriate, update the information.

Providing incorrect delivery or contact information may affect our ability to process or deliver your order.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, legal requirements, or privacy standards.

When changes are made, we may update the "Effective Date" at the beginning of this policy.

We encourage visitors to review this page periodically to remain informed about how we handle personal information.

Your continued use of elitepickmart.com after an updated Privacy Policy is published may constitute acceptance of the updated policy to the extent permitted by applicable law.

18. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

ElitePickMart
Website: elitepickmart.com
Email: elitepickmart@gmail.com
Phone: 6297906151
Address: Kolsur, Kolsu, Deganga, West Bengal – 743438, India
Business Category: Electronics and Gadgets
GST No.: 19BIBPH5640B1ZO

We will make reasonable efforts to review and respond to privacy-related requests within an appropriate period.

19. Consent

By using elitepickmart.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.

If you do not agree with this Privacy Policy, you should discontinue use of the website and avoid providing personal information through our services.

This Privacy Policy is intended to provide transparency regarding our general information practices. Specific rights and obligations may vary depending on applicable laws and regulations.

Last Updated: August 23, 2026